Shipping and Return Policy

Shipping:

We understand you're eager to begin your microscopy research! Lokian Spore Co. strives to process and ship orders as quickly as possible. Here's a breakdown of our typical shipping timelines:

  • Research Syringes: Orders are typically processed and shipped within 2 business days.

  • Research Plates: Due to the meticulous preparation involved, research plates may take up to 10 business days before they are shipped.

Please note: These are estimated processing times and may vary depending on order volume and unforeseen circumstances. We will communicate any delays via email.

Returns:

Lokian Spore Co. is committed to your satisfaction with our research products. We offer a return policy within certain guidelines:

  • You have 5 days from the date of delivery to file a claim for a refund or replacement.

  • To initiate a return, please contact us directly at support@lokiansporeco.com with your order number and a brief explanation of the issue.

  • We will review your claim and respond with further instructions.

    Exceptions:

    Please note that returns and replacements are subject to review on a case-by-case basis. We reserve the right to deny returns or replacements for products that show signs of tampering, misuse, or improper storage.

    Additional Information:

    • We recommend including a tracking number on your return shipment for your own reference.

    • Shipping costs associated with returning products are the responsibility of the customer.

    • Replacement items will be shipped at Lokian Spore Co.'s expense.

    Thank you for your understanding!